# Receivables Turnover

Guide to Understanding the Receivables Turnover Concept

• What do the accounts receivable turnover ratio measure?
• Which formula calculates the accounts receivable turnover ratio?
• Is a higher or lower receivables turnover ratio preferable?
• How can a company improve its A/R turnover ratio?

## How to Calculate Receivables Turnover

The receivables turnover ratio, or “accounts receivable turnover”, measures the efficiency at which a company can collect its outstanding receivables from customers.

On the balance sheet, accounts receivable (A/R) represents the unmet payment obligations by customers, so the quick retrieval of owed cash payments implies the company can efficiently manage the credit extended to customers.

Tracking the receivables turnover is crucial for companies because an increase in accounts receivable means more free cash flows (FCFs) are tied up in operations.

In effect, the amount of real cash on hand is reduced, meaning there is less cash available to the company for reinvesting into operations and spending on future growth.

## Receivables Turnover Formula

The formula for calculating the accounts receivable turnover divides the net credit sales by the average accounts receivable for the corresponding periods.

###### Receivables Turnover Ratio
• Receivables Turnover = Net Credit Sales / Average Accounts Receivable

Net credit sales are calculated as the total credit sales adjusted for any returns or allowances.

• Sales Returns – When customers send previously purchased products back to the seller due to the product/merchandise being defective, damaged, or unsatisfactory.
• Sales Allowances – The price charged by a seller was reduced, typically caused by mistakes related to calculating the order (e.g. accidental mispricing).

The average accounts receivable is equal to the beginning and end of period A/R divided by two.

The portion of A/R determined to no longer be collectible – i.e. bad debt – is left unfulfilled and is a monetary loss incurred by the company.

## Interpreting the Receivables Turnover Ratio – High or Low?

Generally, the higher the accounts receivable turnover ratio, the more efficient a company is at collecting cash payments for purchases made on credit.

• The fewer payments owed to a company by customers, the higher the accounts receivable turnover
• The more customer cash payments awaiting receipt, the lower the accounts receivable turnover

Companies with efficient collection processes possess higher accounts receivable turnover ratios.

The accounts receivables turnover metric is most practical when compared to a company’s nearest competitors in order to determine if the company is on par with the industry average or not.

If the accounts receivable turnover is low, then the company’s collection processes likely need adjustments in order to fix delayed payment issues.

Low A/R turnover stems from inefficient collection methods, such as lenient credit policies and the absence of strict reviews of the creditworthiness of customers.

## Receivables Turnover Calculator — Excel Template

We’ll now move to a modeling exercise, which you can access by filling out the form below.

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## Receivables Turnover Example Calculation

For our illustrative example, let’s say that you own a company with the following financials.

###### Model Assumptions

Year 1

• Total Credit Sales = \$110,000
• Sales Returns = \$8,000
• Sales Allowances = \$2,000
• Accounts Receivable = \$20,000

Year 2

• Total Credit Sales = \$120,000
• Sales Returns = \$10,000
• Sales Allowances = \$2,000
• Accounts Receivable = \$25,000

Since sales returns and sales allowances are outflows of cash, both are subtracted from total credit sales.

The net credit sales come out to \$100,000 and \$108,000 in Year 1 and Year 2, respectively.

• Year 1 Net Credit Sales = \$110,000 – \$8,000 – \$2,000 = \$100,000
• Year 2 Net Credit Sales = \$120,000 – \$10,000 – \$2,000 = \$108,000

The next step is to calculate the average accounts receivable, which is \$22,500.

• Average Accounts Receivable = (\$20,000 + \$25,000) / 2 = \$22,500

Now for the final step, the net credit sales can be divided by the average accounts receivable to determine your company’s accounts receivable turnover.

• Receivables Turnover = \$108,000 / \$22,500 = 4.8x

Given the accounts receivables turnover ratio of 4.8x, the takeaway is that your company is collecting its receivables approximately five times per year.

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